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FAQs
New Customer Guidance
  • How can I save money on shipping?
    If you are not in rush, you can choose standard shipping which is much cheaper than express shipping.

    International shipping is expensive. Therefore, we suggest our customers to buy all things you need in same order to minimize shipping fees. Compared with express shipping, standard shipping is a relatively economical choice.
  • What could cause an invalid tracking code?
    The tracking information normally appears after 2-3 business days. If no tracking information updated for a long time, please contact us as soon as possible, and we will contact the shipping company for you. You may also contact the shipping company by yourself.