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Email: service@ericdress.comCustomer Service Dep.
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Shipping & Delivery
When will I receive my items?
  • When will I receive my items?

    Item Processing Time

    In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays.

    Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.

    When will I receive my items after I place an order?

    We will ship out the item according to your requests, you can receive this item within 14 days. 

    How can I track my order?

    As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.Also you can check with this link: https://www.ericdress.com/help/Order-Tracking.html