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Shipping & Delivery
When will I receive my items?
  • When will I receive my items?

    Item Processing Time

    In-stock items will be sent out within 24-72 hours. Non-stock items will be sent out according to different processing time. You can check it from product page. The time we are talking about is a working day and may be delayed if we encounter holidays.

    Note: Custom-made products such as wigs, wedding, special occasion dresses, processing time is long than other products, please wait patiently.

    When will I receive my items after I place an order?

    There are three key factors that will decide when you will receive your items.

    1) Shipping Method:

    Shipping MethodSuper SavingsStandard ShippingExpedited Shipping
    United StatesNormally 10-25 Business DaysNormally 3-12 Business DaysNormally 3-8 Business Days
    United KingdomNormally 7-15 Business DaysNormally 4-12 Business DaysNormally 4-10 Business Days
    CanadaNormally 15-30 Business DaysNormally 5-16 Business DaysNormally 5-12 Business Days
    FranceNormally 6-18 Business DaysNormally 4-15 Business DaysNormally 4-10 Business Days
    AustraliaNormally 10-25 Business DaysNormally 5-18 Business DaysNormally 4-15 Business Days
    GermanyNormally 9-22 Business DaysNormally 3-15 Business DaysNormally 3-12 Business Days
    United Arab Emirates,Yemen,Turkey,Cyprus
    Normally 15-30 Business DaysNormally 5-12 Business DaysNormally 3-12 Business Days
    OthersNormally 10-25 Business DaysNormally 5-18 Business DaysNormally 3-10 Business Days

    2)  Items in stock will be shipped out in 24-72 hours. Normally non-custom items need processing time, and you can check it from the product page.

    3) Some unavoidable reasons:

    We will ship out the item according to your requests, but we can not assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. holiday season, bad weather conditions, strikes as well as war, etc.

    How can I track my order?

    As to the order status and shipping information of your package, you can refer to "My Account" in our website. When you click the "View Detail" button, there is a column called Order Tracking, where you can view all the detailed information about your order.Also you can check with this link: https://www.ericdress.com/help/Order-Tracking.html